Lauren and Dr. Geoffrey Trenkle founded Total Testing Solutions and Total Health, which provide equitable access to comprehensive testing for all, through the pandemic and beyond.

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Guest Resource

TTS Total Testing Solutions – Visit their e-commerce store and use the promo code FIRE for free shipping on all orders!

3 Value Bombs

1. We have to be able to adapt. Every time we see a challenge, we look at it as an opportunity.
2. Virtual proctoring seems to be the easiest way to get people results without leaving their home.
3. We’re expanding what we can offer for people – not just the type of health care, but the amount of help we can give to people. The longer medicines stay antiquated, the more we will stay in the past instead of moving into the future.

Sponsors

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Show Notes

**Click the time stamp to jump directly to that point in the episode.

Today’s Audio MASTERCLASS: How to Pivot Your Business During Unprecedented Times.

[1:05] – Lauren shares something about herself and the origin of her business.

• They started an ENT practice 7 years ago.
• They evolved during the pandemic when they needed a quick change.

[3:14] – Working together with your partner, relying with each other’s strengths and weaknesses – what’s that like?

• You have to tell the truth as best as you can.
• When working together, it helps that the two of you are completely different people with completely different strengths and weaknesses.
• Lauren cares about perfection. A lot of times, we have to sacrifice perfection in order to grow and scale.
• Geoff’s biggest strength is his ability to resource and find solutions
• His biggest weakness is full execution from top to bottom.

[6:31] – The story of changing from one business to the next during the pandemic.

• They started resourcing swab test kits
• They used to change down to their underwear from a PPE on the side of the building because they didn’t know then how contagious the virus was.

[10:50] – A timeout to thank our sponsors, HubSpot and Conversion Fanatics!

[13:12] – Geoff expounds on saying yes, and figuring it out as you go

• There was a large construction worker company that they helped by giving a bunch of workers tests on site.
• They flew up to San Francisco and test them every week – up to a thousand people.
• They said yes, and then figured it out.
• Testing companies have adapted significantly. Every time something changes in the testing economy, they just say yes and adapt to it.

[15:37] – Talk about pivoting to adding in virtual proctoring and scaling up to nationwide coverage.

• Virtual proctoring seems to be the easiest way to get people results without leaving their home.
• The idea behind virtual proctoring started with the idea of getting unvaccinated employees tested

[18:52] – The future for Total Testing Solutions post-pandemic – what does that look like?

• In front of us is a continuous pandemic.
• They are prepping software and developing an app to help vaccine verification on an individual level.
• The ultimate vision is to enter into the occupational health space and try to disrupt the space a bit.

[20:21] – Lauren’s insights about the future of TTS, and what Fire Nation needs to know about the world today.

• There’s a lot of room for growth. We are still stuck in the fax machine and paper era of medicine. That keeps us moving really slow.
• We’re expanding what we can offer for people – not just the type of health care, but the amount of help we can give to people.
• Everyone is exhausted by the pandemic. We need to give everybody a bit more grace.
• We have to be able to adapt. Every time we see a challenge, we should look at it as an opportunity.
• TTS Total Testing Solutions – Visit their e-commerce store and use the promo code FIRE for free shipping on all orders!

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